Free call blockers for people receiving scam or nuisance phone calls

Free call blockers for people receiving scam or nuisance phone calls

Free call blocking units are being made available by the National Trading Standards (NTS) Scams Team to help protect people in receipt of scam or nuisance phone calls.

The NTS Scams Team is supplying the trueCall Secure call blocker unit that filters unwanted scam or nuisance phone calls from landlines by checking the caller’s number. If it is a trusted caller the phone will ring as normal but if the caller isn’t recognised, then the call blocker acts as a personal assistant by intercepting the call and asking the caller to identify themselves. This process blocks around 95% of unwanted calls without the phone ever ringing. And there is even an option to block all calls from unrecognised numbers with an automated message asking them to hang up and call a nominated person if their call is important. The unit plugs into an existing phone and phone line, it can work alongside broadband and/or lifeline/pendant devices that are already installed.

Units are installed and set up by a qualified engineer from QubeGB who also demonstrate how to manage the unit's settings.

To find out if you (or someone you know) is eligible for a free call blocker you need to complete an online survey at

There are a limited number of units and they will be allocated on a first come first served basis. *There is no charge associated with obtaining a free call blocker. At no point will anyone contact you out of the blue from the project and request money. QubeGB will only contact you to arrange an installation date if you haven’t made contact within five days of receiving your call blocker in the post.

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